Cell Phone Recovery Service

We generally use the US Postal Service Priority Mail to ship your phones and data. If you’d like us to use a different carrier (UPS or Fed Ex), we would be happy to.

If you’d like us to insure the phone, it is a $10 insurance fee. We have never had a problem with sending the phones or data back to our customers, but we understand if you’d like to be extra careful.

Unfortunately, it is physically impossible to recover any data from a factory reset. All the information could be taken from the chip, but it will be a complete scramble.

We will always send the phone back in the same condition that we received it, unless we are told otherwise or talk to you first.

Basic recovery includes photos and videos on a cell phone. We can also recover additional phone data such as, SMS Text Msgs, Calender, Notes, Call Logs, Emails, MMS, Voice Mails, Music, Bookmarks, or Call Logs. Price list: 1 item: $50,  2-3 items: $100,  All items: $150

We have successfully recovered data from many cases with similar problems. As long as your phone is semi-intact, we can give it a try. We will know more after we evaluate the phone but we would definitely recommend you send it in to us.

Depending on the situation, it will usually take between two and six weeks. We will always let you know if it will take any longer than that.