Can you repair my broken USB Flash Drive?
We do not repair the broken USB Flash Drives - we just recover the data off of them.
Can you get data off a broken USB Flash Drive?
Yes, we recover data from many USB flash drives with broken connectors. We assess the condition of the USB and make necessary repairs on the broken pads and etches using micro-soldering techniques. It's usually a temporary fix that holds just long enough to get the data off the drive. Our confidence is very high to fix broken flash [...]
Can you recover pictures I accidentally deleted on my memory card?
Yes we can recover accidental deletions for memory cards. However, if you continued to use the memory card after you deleted the photos, then the pictures deleted will be overwritten and irretrievable. For every picture you take on the card, another picture will be overwritten. Best chance of recovery is to send the card into [...]
Is there an evaluation fee for memory cards or USB flash drives?
No, it is a free evaluation for memory cards and USB flash drives.
Will you keep us updated on the status of our recovery or should we call or email you?
As soon as the technician knows anything, he will contact you immediately. It doesn’t hurt to call or email for an update on what the technician is currently working on, but if there’s any news we will be contacting you.
Is my data secure and safe with you?
We can assure you of the importance we place on keeping customer information confidential. It's critical to the nature of my business and required for most clients. Here is an extract from our privacy policy: "We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained [...]